Returns & Exchanges
At Mike's Bikes, we want you to ride with confidence, which is why we offer a 30-day return policy on all bikes and gear. If your equipment isn't the perfect fit for your cycling journey, we are here to help you find the right replacement or provide a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all tags and manuals are included to qualify for a refund.
Ship It Back
Affix the prepaid shipping label provided by our portal and drop the package off at any authorized courier location.
Receive Your Refund
Once our technicians inspect the gear at our warehouse, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing